training was neat, today.
we got out at about 2 or 2:30ish.
things are getting easier, and they seem more natural.
i socialized a lot more with the group.
there are these five people in the group who are especially cool. one sits next to me. she's probably near my age, i guess, and i assume she's at least partially hispanic. then there's the two dudes who sit behind me who seem to know eachother outside of work. one's this tall skinny, really down-to-earth-y black dude. the other guy is this skinny white kid with hair just a little shorter than mine, and he always wears it in a ponytail. then there's this chick who sits in my row, who's black. she's cool as hell. you can tell she doesn't fuck around with bullshit. pretty straight-forward and cool. then there's antonio down on the end of the row. he's hispanic, too, i think. he's a pudgy dude with funny hair. it's short and bushy. he's got a tear tattoo on the corner of his left eye, and a cobra on one of his forearms. he's a really shy type of dude, and he was telling me about how one of his fillings fell out and he's too afraid to go see the dentist because the noise of the drill scares him. he's a really character.
there are a few people, mostly near the back of the classroom who are just plain antisocial, which is fine by me.
and there's the one designated chick that everyone hates. i might have mentioned her earlier. yesterday she was really cool to have around, because she asked all the right questions, but as soon as we started doing examples, and having the procedure explained, she got really annoying, because she doesn't realize that while she's expected to bring a certain amount of enthusiasm and personality to the position, she doesn't realize that there are things you can and can not say to the candidates.
our instructor, dave (short bald black dude with glasses) will be telling us what we're supposed to say if a certain question is asked, and she'll reply with "but i would want to tell the candidate that they might want to look around for another job, if they're disqualified...", and dave is like "no, you wouldn't. you'd tell them exactly what you're supposed to tell them, and absolutely nothing else..."
i guess she just doesn't understand that things like that are going to lead to her either not passing the test, or eventually getting fired.
also, i'm the only person from the "open house" screening i talked about in the "yay. employment" thread that made it to the training sessions.
turns out only 4% of all people who apply make it to the training phase. it felt kinda cool to know that. as dave said it "trust your abilities. you made it this far, and that says something. so don't doubt yourself."...
also, more numbers: since the forming of the company in the mid nineties, we've taken over 15 million calls, and we're owned by a "100 million dollar company"...
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